Workplace Mediation and Conflict Mangement
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies, Inc.
Colorado Springs PSI Classroom
3730 Sinton Road Suite 105
Workplace conflict costs organizations $359 billion/year (CPP Study)! According to Forbes Magazine, supervisors and managers spend approximately 30-40% of their time dealing with conflict. 60% of organizations have no conflict management training. After conflict management training, 95% of the trainees report the training “helped them navigate conflict more positively”.
Training Learner Objectives To provide a learning experience whereby the participant assimilates theory and application of: