The Mediation Association of Colorado
MAC Member Special -- Cherry Creek, Littleton and Lakewood/Belmar

Flexible Office Plans

contact theMAC Contact theMAC:
4 Dry Creek Circle Suite 100
Littleton, CO 80120.

Email Us at:
(303) 322-9275
Help theMAC
Date Title
Oct 01
Oct 03
Conflict Coaching
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies, Inc.
Colorado Springs
Denver Classroom TBD
3730 Sinton Road Stuite 105
Phone: 719-266-8181

 Conflict Coaching ($695 which includes your handbook plus 3 conflict mode instruments)

Mediators, have you thought about adding Conflict Coaching to your services. When only one party is willing to mediate and is frustrated with the other party, who is unwilling to sit down and talk, if so offer conflict coaching. Learn to coach clients on how to effectively manage a specific conflict or how to change their typical mode of response. Most people tend to respond to conflict with the avoid or attack modes. These often cause conflict to escalate. Help others to choose the best response for a given situation.

Conflict Couching Course Objectives:

  • Define conflict coaching
  • Differentiate conflict coaching from other types of coaching
  • Identify core competencies of a coach
  • Understand the conflict coach role
  • Experience directive and non-directive coaching approaches 
  • Demonstrate the collaborative, facilitative, interest-based coaching behaviors
  • Learn case management
  • Identify and practice the stages of coaching process
  • Understand ethics related to coaching
  • Discover three conflict management assessment tools and experience coaching with these tools            
  • Assess you own conflict management behaviors and hot buttons
  • Learn how to integrate conflict management assessment tools and coaching
  • Realize conflict coaching marketing venues 

The following are comment from students who have taken the 3-day, 24 hour, Conflict Coaching course:

“Thankyou! I have learned far more than I expected. I leave the class with more confidence in my skills and with a positive outlook on my potential to create a viable career in this craft ” William Shelby

 “Coaching real issues and not scenarios helped me learn more.  I feel like I have grown as a person and professional in just 3 days.” LoLo

"I learned more in 3 days (Conflict Coaching Course) than I have in my Psychologicl Doctoral program which I’ve been in fo r 3 plus years.” Maria

Cost: $695