The Mediation Association of Colorado
MAC Member Special -- Cherry Creek, Littleton and Lakewood/Belmar

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Littleton, CO 80120.

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Date Title
Jul 22
Jul 26
40 Hour Basic Mediator and Conflict Manager Training
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies, Inc.
Colorado Springs
Phoenix Strategies Inc. Classroom
3730 Sinton Road Suite105
Phone: 719-266-8181

 “This course was a phenomenal, intensive, information-packed, skill-building experience!  Thank you for sharing your extensive knowledge and experience with us… you are absolutely exceptional facilitators and coaches.” W.B., J.D., Attorney & Author

This dynamic course is for anyone interested in the growing field of Dispute Resolution and all who desire to more effectively manage conflict. You will identify and modify destructive past behaviors and develop new essential skills to powerfully mediate and manage conflict. You will learn and grow through integration of theory and practice; hands-on exercises and role plays with valuable feedback from expert coaches! This course is excellent preparation for becoming a mediator and meets all Colorado requirements to practice mediation! 

Students are video recorded practicing two entire mediation simulations followed by group debriefing with professional coaches!

Approved for 7 ethics & 40 General CLEs!!

Some of the value-added benefits you will experience with Phoenix Strategies’ 40-Hour Basic Mediation Training are:

  • PSI is Approved and Regulated by the Colorado Department of Education, Private Occupational School Board
  • An intimate group experience with only 8-12 participants per class
  • Video-recording of participant performance (“I appreciate the amount of time we spent practicing, especially the recording!”  B. L.)
  • Intensive skill building (over 19 exercises)
  • Experienced and engaging instructors who are also practicing mediators
  • Training in the Collaborative, Facilitative, Interested-Based model
  • Continued support for all Phoenix Strategies alumni

 "This was the best training I have ever attended...I am using the skills and confidence I acquired daily."     Jim V., Ph.D., Licensed Psychologist



Participants will receive practical, hands-on experience and quality instruction in…

  • Mediation Models History
  • Conflict Origins
  • Mediator Roles
  • Case Management and Forms
  • Appreciative and Empowerment Strategies and Techniques
  • Interest-Based and Position-Based Negotiation
  • Communication “I” Messages, Active Listening and Non-verbals
  • Problem-Solving, Interest-Based Mediation Process
  • Memorandum of Understanding (MOU) Writing
  • Ethics and Diversity
  • Statutes that govern mediation practice
  • Unauthorized Practice of Law
  • Mediation Business and Career-Next Steps

“Phoenix Strategies, Inc. truly stands out among other mediation training programs.  After beginning my Master of Science for Negotiation and Dispute Resolution at Creighton University, I am even more aware of the top-notch training I received at PSI.  After going through a week-long residency at Creighton, I realized I learned skills above and beyond what most of my colleagues learned in their 40 Hour Basic training programs. PSI delivers a great program which prepares each professional to put their new skills into action immediately. My time and money were well spent with PSI.”  Audra B. Mediator & Dispute Analyst

Cost: $1195