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Date Title
Starts:
Oct 26
Ends:
Oct 30
Basic Mediation and Conflict Management Training
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies,Inc.
Starts:
8:15am
Ends:
4:45pm
Venue:
Zoom Platform
Phone: 7194400171
Description:

Basic Mediation Training (Five days, 40 hours)

Please note this training is delivered via long distance online learning through Zoom. You will need a device that has a good connection with the internet, a camera, audio and access to a printer.

“This course exceeded my expectations. I was hesitant to do it via Zoom but now believe it was the best thing I could do. I learned so much about how mediation work now a days on Zoom. I would missed that had I done it in person.” Elizabeth Salinas-Van Orman, Attorney

“I know how much goes into these trainings and everyone did a fantastic job. The trainers remained energetic and focused throughout the week. Given that this was all on Zoom, the quality was even more impressive. You all handled the technical challenges so well.” Lane Volpe, Attorney

Learn the mediation process and get starting using the skills of mediation. This course is for anyone involved in conflict management on a personal or professional level. The 40-hour Basic Mediation course is the recommended minimum requirement for, and serves as the foundation to, building a career as a mediator in the state of Colorado. You will learn to modify past learned behaviors, develop basic essential skills, and effectively mediate with minimal mentor support through integration of theory and practice, modeling, exercises, and simulations, and self, peer, and instructor evaluation.

Training topics include:

  • Conflict origins
  • Mediation models history
  • Mediator roles
  • Case management and forms
  • Appreciative and empowerment strategies and techniques
  • Interest-based and position-based negotiation
  • Communication “I” messages, active listening and non-verbals
  • Problem-solving, interest-based mediation process
  • Memorandum of understanding (MOU) writing
  • Ethics and diversity
  • Statutes that govern mediation practice
  • Unauthorized practice of law
  • Mediation business and career-next steps

The Collaborative, Facilitative and Interest-Based Model™ (CFI) is the heart of Phoenix Strategies, Inc.’s services and training. Not only is this model used to manage conflict, but it can be used in our daily, personal and professional activities. Whether communicating with family, friends or co-workers or negotiating to meet goals, this model can bring about mutually satisfying results for those directly involved. Participants will receive a certificate of completion. CLE credits are available for attorneys.

 

  

Cost: $1295