Workplace Mediation and Conflict Mangement
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies, Ic.
Online long distance learning
Workplace Mediation and Conflict Management Training (24- hour training)
Please note this training is delivered via online long-distance learning through the Zoom platform. You will need a device that has a strong connection with the internet, along with a camera, audio and printer access.
Workplace conflict costs organizations $359 billion/year (CPP Study)! According to Forbes Magazine, supervisors and managers spend approximately 30-40% of their time dealing with conflict. 60% of organizations have no conflict management training. After conflict management training, 95% of the trainees report the training “helped them navigate conflict more positively”.
Training Learner Objectives
To provide a learning experience whereby the participant assimilates theory and application of: