The Mediation Association of Colorado
MAC Member Special -- Cherry Creek, Littleton and Lakewood/Belmar

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4 Dry Creek Circle Suite 100
Littleton, CO 80120.

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(303) 322-9275
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How to Become a Professional Member

Below are the steps to becoming a qualified Professional Member.

  1. Satisfy the Professional Member Requirements
    • Fundamentals of Education/Training and Experience Applicable to all Professional Members
      • Meet initial training requirements
      • Mediate 10 or more cases that cover a minimum of 100 hours
    • Supplemental Education, Training, and Experience for Specific Subject Areas
      • Gain additional training in specific subject area, as appropriate
    • Continuing Education
      • Agree to annually complete an additional 10 hours of continuing education
    • Code of Conduct
    • Mediation Excellence
      • Agree to strive for excellence in the mediation profession

      Note: more detailed description of these requirements is listed below

  2. Submit a Professional Member application.

  3. Pay your annual membership dues
    • Click here to pay your membership dues online and immediately gain a login on this website.
    • Mail a check to theMAC mailing address at the bottom of this webpage

The Membership Committee will complete their review within 5 business days of application receipt.

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Requirements for Professional Membership Status.

Fundamentals of Education/Training and Experience Applicable to all Professional Members

  1. Complete a minimum 40-hour training program which covers the eight areas of training, including not less than 6 hours of involvement in mediation role play.
    1. Prevalent Conflict Theory and Dispute Resolution Processes
      • relevant sociological, communication, and psychological concepts
      • research on effective negotiation and mediation strategies, processes, and practices
    2. Ethics and Values
      • neutrality and impartiality
      • conflicts of interest
      • volunteerism and self-determination
      • confidentiality
      • ethical dilemmas
      • cultural differences
      • non-participant stakeholders
      • timing and appropriateness of mediation
    3. Professional Skills
      • contracting for services
      • preparing for the mediation
      • explaining the process and obtaining commitment to proceed
      • managing caseload
      • referring cases
      • employing community and legal resources
      • drafting memoranda
      • working with experts
      • obtaining, recording, and managing information
      • dealing with situational complexities
      • defining and differentiating conciliation, mediation, arbitration and other ADR options
      • terminating a mediation session
    4. Communication
      • listening
      • responding
      • questioning
      • clarifying
      • reframing
      • guiding
      • paraphrasing
      • balancing participation
      • recognizing non-verbal communication
      • using clear, neutral language
      • modeling constructive behavior
    5. Relationships
      • forming relationships
      • building rapport
      • establishing trust
      • setting a cooperative tone
      • establishing impartiality
      • listening and questioning empathically
      • empowering parties
      • gauging parties’ reactions
      • being non-judgmental
    6. Information Gathering
      • screening parties
      • performing needs assessment
      • identifying issues
      • screening issues
      • prioritizing issues
      • setting the agenda
      • exploring parties’ interests and concerns
      • recognizing legal context
    7. Interaction and Conflict Management
      • developing ground rules
      • reducing tensions
      • addressing safety concerns
      • balancing power
      • refocusing
      • strategizing/orchestrating
      • caucusing
      • confronting
      • empowering parties
      • distracting/redirecting
      • dealing with strong emotions
      • maintaining control of the process
      • managing the influence of outside parties
    8. Problem Solving
      • reframing issues
      • narrowing issues
      • educating parties
      • converting positions into needs and interests
      • identifying areas of agreement, consensus, and disagreement
      • identifying principles and criteria to assist decision-making
      • designing temporary plans
      • brainstorming
      • developing options
      • evaluating options and consequences
      • reality testing
      • developing an implementation plan
      • managing impasse
      • assisting parties to identify alternatives to a mediated agreement
      • assisting parties to create an enduring agreement
  2. Participate as a mediator in a minimum of 100 hours of mediation in 10 or more different mediation cases.
    • Not fewer than 5 mediation cases in which the mediator is under the Direct Supervision of a Professional Mediator;
    • Not fewer than 5 additional mediation cases in which the mediator conducts the mediation solo while in consultation with a Professional Mediator or acts as lead mediator on a Co-Mediation team with a Professional Mediator.
    • Such participation consists of direct involvement in intake interviews, review of pre-mediation documents, other work preparing for the mediation, mediation sessions, consultation, and the preparation of a record of the agreement reached by the parties. Mediation experience does not include time spent in transportation, note transcription, or the filing of reports.

Supplemental Education, Training, and Experience for Specific Subject Areas

Mediation covers such a wide variety of subject areas that it is not feasible to recommend supplemental education/training and experience for each subject area. Some subject areas require understanding of specific practices, knowledge, terminology, and skills to address particular situations. For example, in family disputes, mediators should have an understanding of domestic violence dynamics and skills to determine whether mediation is appropriate and to provide suitable assistance to the parties. It is incumbent on the mediator to determine and achieve the understanding, knowledge, terminology, and skills necessary to mediate competently in any subject area.

Continuing Education

To retain Professional Member status requires annual confirmation of 10 hours per year of continuing education in one or more of the following areas:

  1. Substantive knowledge in relevant subject areas. Continuing education in mediation could be obtained through: – workshops – conferences – mentors
  2. Lectures; books, articles, and other publications; observation of live or video mediations and role plays; interactive feedback (e.g. peer review, feedback from mediator observers); electronic discussion groups; online training. It is the mediator’s responsibility to seek the most relevant continuing education. Mediators are encouraged to take advantage of a variety of educational opportunities, the focus of which may shift over time. For example, beginning mediators may find it helpful to focus more on process education while more experienced mediators may find it useful to focus on substantive knowledge.

Code of Conduct

Subscription to a mediator code or standards of professional conduct sanctioned by a recognized professional organization. A mediator who is a member of another profession is to be guided also by codes or standards applicable to that profession.

Mediation Excellence

These recommendations represent minimal levels necessary for all Professional Members. The Committee reached consensus that every mediator, professional or volunteer, has a responsibility to strive for excellence within the profession. Similarly, the mediation community has a responsibility to create affordable, accessible, comprehensive, coordinated methodologies and practices to enable mediators throughout the state to meet these recommendations and to raise the profession to new levels of excellence. Achieving excellence may well require going beyond the measures recommended in this report.