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Workplace Mediation

October 4, 2021 @ 8:00 am - October 6, 2021 @ 5:00 pm MDT

$650.00

Workplace Mediation and Conflict Management Training

Please note this training is delivered via online long-distance learning through the Zoom platform. You will need a device that has a strong connection with the internet, along with a camera, audio and printer access.

To register go to:  https://coloradospringsmediators.com/school/course-registration/

For Questions: 719-266-8181

michelle@phoenixstrategiescolorado.com

www.phoenixstrategiescolorado.com

Workplace conflict costs organizations $359 billion/year (CPP Study)! According to Forbes Magazine, supervisors and managers spend approximately 30-40% of their time dealing with conflict. 60% of organizations have no conflict management training. After conflict management training, 95% of the trainees report the training “helped them navigate conflict more positively”.

Training Learner Objectives                                                  

To provide a learning experience whereby the participant assimilates theory and application of:

  • Workplace characteristics and impact on disputes
  • Contributing factors that create emotional intensity
  • Costs of conflict
  • Internal organizational structures that impact workplace disputes
  • Dispute resolution roles
  • Case management of workplace conflicts
  • How workplace mediation differs from other mediation specialties
  • External agencies that affect workplace disputes
  • State and Federal employment statutes and regulatory agencies
  • Assessment and strategic planning to manage a complex workplace case involving several persons
  • Techniques that foster collaboration, empowerment and an interest-based process through participation in exercises, interactive role plays and workplace scenarios
  • Strategies for managing intra and inter departmental dispute and large groups disputes

 

 

Details

Start:
October 4, 2021 @ 8:00 am MDT
End:
October 6, 2021 @ 5:00 pm MDT
Cost:
$650.00
Website:
www.phoenixstrategiescolorado.com

Venue

Virtual

Organizer

Phoenix Strategies
Phone:
719-266-8181
Email:
monica@phoenixstrategiescolorado.com
Website:
www.phoenixstrategiescolorado.com