The Mediation Association of Colorado
MAC Member Special -- Cherry Creek, Littleton and Lakewood/Belmar

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Date Title
Jul 16
Jul 20
40-Hr. Basic Mediation Training CLE Approved! 7 Ethics 40 General
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies, Inc.
Colorado Springs
Interactive classroom
3730 Sinton Rd. Suite 105
Phone: 7192668181

 “Very fun, lots of laughter, massive growth every day!” S.Troy 2/16

This dynamic course is for anyone interested in the growing field of Dispute Resolution and all people desiring to more effectively manage conflict. You will identify and modify destructive past behaviors and develop new essential skills to powerfully mediate and manage conflict. You will learn and grow through integration of theory and practice, hands-on exercises, role plays with expert coaching and peer feedback!

All students are video recorded practicing two entire mediation simulations with group debriefing.

Continuing Legal Education (40) and ethics (7) credits are approved and available for legal professionals participating in our Basic Mediation and Divorce Mediation courses

“This course was a phenomenal, intensive, information-packed, skill-building experience!  Thank you for sharing your extensive knowledge and experience with us… you are absolutely exceptional facilitators and coaches.” Wendy B., J.D., Attorney & Author

Some of the value-added benefits you will experience with Phoenix Strategies’ 40-Hour Basic Mediation Training are:

PSI is Approved and Regulatedby the Colorado Department of Education, Private Occupational School Board

An intimate group experience with only 8-12 participants per class

Video-recording of participant performance (“I appreciate the amount of time we spent practicing, especially the recording!”  B. L.)

Intensive skill building (over 19 exercises)

Experienced and engaging instructors who are also practicing mediators

Training in the Collaborative, Facilitative, Interested-Based model

Continued support for all Phoenix Strategies alumni


Participants will receive practical, hands-on experience and engaging instruction in…

  • Managing high conflict & emotionally volatile clients
  • Facilitating and structuring the mediation 
  • Role of Mediator vs. attorney & other legal professiona
  • Empowerment strategies to problem-solve & reach resolution
  • Moving clients beyond impasse
  • Rapport building with clients and attorneys
  • Interest-based and position-based negotiation
  • Effective communication technique
  • Managing power-based issues and ethical dilemmas
  • Writing a court-approved Memorandum of Understanding
  • Unauthorized practice of law
  • Case management and forms
  • Establishing a mediation practice

"This was the best training I have ever attended...I am using the skills and confidence I acquired daily." JimV., Ph.D., Licensed Psychologist

“Phoenix Strategies, Inc. truly stands out among other mediation training programs.  After beginning my Master of Science for Negotiation and Dispute Resolution at Creighton University, I am even more aware of the top-notch training I received at PSI.  After going through a week-long residency at Creighton, I realized I learned skills above and beyond what most of my colleagues learned in their 40 Hour Basic training programs. PSI delivers a great program which prepares each professional to put their new skills into action immediately. My time and money was well spent with PSI.”  Audra B. Mediator & Dispute Analyst

Cost: $1,095