The Mediation Association of Colorado
MAC Member Special -- Cherry Creek, Littleton and Lakewood/Belmar

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Date Title
Feb 26
Mar 02
40-Hour. Basic Mediation Training 7 Ethics CLE's!
Organizer: Monica Lichtenberger
Company Name: Phoenix Strategies, Inc.
Colorado Springs
Interactive Classroom
3730 Sinton Rd. Suite 105
Phone: 719-266-8181

“This course was a phenomenal, intensive, information-packed, skill-building experience!  Thank you for sharing your extensive knowledge and experience with us… you are absolutely exceptional facilitators and coaches.” W.B., J.D., Attorney & Author

Phoenix Strategies' 40-hr Basic is for anyone interested in becoming a mediator and more effectively managing conflict. You will identify and modify destructive past behaviors and develop new essential skills to powerfully mediate and help resolve disputes. You will learn and grow through integration of theory and practice, hands-on exercises, role plays with expert coaching and peer feedback!

 All students are video recorded practicing two entire mediation simulations with group debriefing!

Continuing Legal Education 40 General and 7 ethics credits historically approved and available for legal professionals participating in our Basic Mediation and Divorce Mediation courses

Some of the value-added benefits you will experience with Phoenix Strategies’ 40-Hour Basic Mediation Training are:

  • PSI is Approved and Regulated by the Colorado Department of Education, Private Occupational School Board
  • An intimate group experience with up to 8 participants per class
  • Video-recording of participant performance (“I appreciate the amount of time we spent practicing, especially the recording!”  B. L.)
  • Intensive skill building (over 19 exercises)
  • Experienced and engaging instructors who are also practicing mediators
  • Training in the Collaborative, Facilitative, Interested-Based model
  • Continued support for all Phoenix Strategies alumni

 "This was the best training I have ever attended...I am using the skills and confidence I acquired daily."     Jim V., Ph.D., Licensed Psychologist


Participants will receive practical, hands-on experience and quality instruction in…

Conflict Origins

  • Mediation Models History
  • Mediator Roles
  • Case Management and Forms
  • Appreciative and Empowerment Strategies and Techniques
  • Interest-Based and Position-Based Negotiation
  • Communication “I” Messages, Active Listening and Non-verbals
  • Problem-Solving, Interest-Based Mediation Process
  • Memorandum of Understanding (MOU) Writing
  • Ethics and Diversity
  • Statutes that govern mediation practice
  • Unauthorized Practice of Law
  • Mediation Business and Career-Next Steps

“Phoenix Strategies, Inc. truly stands out among other mediation training programs.  After beginning my Masters of Science for Negotiation and Dispute Resolution at Creighton University, I am even more aware of the top-notch training I received at PSI.  After going through a week-long residency at Creighton, I realized I learned skills above and beyond what most of my colleagues learned in their 40 Hour Basic training programs. PSI delivers a great program which prepares each professional to put their new skills into action immediately. My time and money were well spent with PSI.”  Audra B. Mediator & Dispute Analyst

We are also offering a dynamic Conflict Coaching course February 13-15 in Denver!



Cost: $1,095